DigiD Explained

If you're an expat in the Netherlands, DigiD (Digital Identity) is one of the most important tools you'll need. It’s essentially your personal login for accessing a wide range of online services in the Netherlands, from healthcare to tax filings and even municipal services. Think of it as your all-access pass to Dutch bureaucracy – but way less exciting. Here’s everything you need to know about applying for DigiD, step by step.

What is DigiD and Why Do Expats Need It?

DigiD is short for Digital Identification. It’s a secure online login system that connects you to various government organizations, healthcare providers, and other official services in the Netherlands.

As an expat, you’ll need DigiD for tasks like:

  • Viewing your health insurance information or changing your coverage.
  • Filing Dutch tax returns through the Belastingdienst (tax authority).
  • Applying for benefits (e.g., healthcare allowance or rent allowance).
  • Managing your BSN records through municipal portals.
  • Booking appointments with government organizations, including the Municipality of Amsterdam.

Without DigiD, completing many of these tasks online becomes a headache – or worse, impossible.

How to apply for DigiD

  1. Check If You’re Eligible
    To apply for DigiD, you must meet the following requirements:
    • You are registered in the Municipal Personal Records Database (BRP) – meaning you have a BSN (Citizen Service Number).
    • You have a Dutch address and postal code.
      If you’ve already registered with the Municipality of Amsterdam and received your BSN, you’re good to go.

  2. Go to the Official DigiD Website
    Head to the official DigiD website. This is the only place you should apply for DigiD. Beware of fake websites!

  3. Start Your Application
    Click on "Apply" (Aanvragen). You’ll need to fill out the following details:
    • BSN number (Citizen Service Number): This is your unique Dutch identification number.
    • Date of Birth: In the format DD-MM-YYYY.
    • Address and Postal Code: This must match the address you registered with the municipality.
    • Email Address: This is where you’ll receive updates about your application.
      Tip: Use an email address you check regularly. Once you receive your DigiD, you'll get notifications here for things like tax deadlines or healthcare updates.

  4. Create a Username and Password
    Next, you’ll choose a username and password for your DigiD. Make sure:
    • Your username is easy to remember but secure (no names or birthdays).
    • Your password follows the required format (e.g., a mix of letters, numbers, and special characters).

  5. Confirm Your Application
    After submitting your details, you’ll receive a confirmation email. This email contains a verification link, which you need to click within 24 hours to proceed.

  6. Wait for the Activation Code by Post
    This step takes a little patience. Within five working days, you’ll receive a letter at your registered address containing an activation code. The code ensures that only you (or someone living at your address) can activate the DigiD.

  7. Activate Your DigiD
    Once you have the activation code, return to the DigiD website and:
    • Click on "Activate" (Activeren).
    • Enter your username, password, and the activation code from the letter.

Congratulations! You now have an active DigiD account.
Once your DigiD is active, you can add extra layers of security, by SMS Verification. This enables a feature to receive a one-time code via text whenever you log in. It’s highly recommended for extra security.

DigiD App

  • Download the DigiD app (available on iOS and Android).
  • The app makes logging in faster and safer, especially for mobile users.
    Tip: The app is particularly useful if you’re accessing services on your smartphone or tablet.

FAQ about DigiD

1. Can I apply for DigiD without a BSN? 
No, you need a BSN to apply. Register with the Municipality of Amsterdam first to get your BSN.

2. What if I don’t have a Dutch address yet?
Unfortunately, DigiD requires a Dutch address. If you’re staying temporarily or haven’t registered with the municipality, you’ll need to wait until you have a local address.

3. What should I do if I lose my DigiD password?
Visit the DigiD website and use the “Forgot Password” option. You’ll receive a letter or email with instructions to reset it.

4. Is DigiD safe?
Yes, DigiD uses strong encryption and security protocols to protect your personal data. Adding SMS verification or using the app adds even more protection.

5. Can I use DigiD from abroad?
Yes! You can log in from anywhere in the world as long as you have your username, password, and access to SMS verification (if enabled).


Final Thoughts on DigiD

Applying for DigiD might seem like an extra step, but trust us – it’s a lifesaver. From checking your healthcare coverage to filing taxes, DigiD streamlines countless administrative processes for expats in the Netherlands. Plus, the application process is straightforward (even if the wait for that activation code can test your patience).

So, what are you waiting for? Apply for your DigiD today and unlock a world of Dutch online services. Happy clicking! 😊